Privacy Policy

DAB Games Private Limited built the Ziffi Chess app as a Commercial app. This SERVICE is provided by DAB Games Private Limited and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Ziffi Chess unless otherwise defined in this Privacy Policy.

This privacy policy forms part of our Website's Terms of Service, by accepting the Terms and Conditions and the Privacy Policy on the registration page, you consent to providing sensitive personal data or personal information and are aware of the purpose of sharing such information. Please do not register if you do not wish to share the mandatory personal information with DAB Games Private Limited (hereinafter referred to as "DAB Games" or "Ziffi Chess" or "we" or "us" or "our") requested at the time of registration. The registration procedure cannot be completed until the information in the non-optional fields is provided.

1. Policy objective

Ziffi Chess respects your privacy and assures you that any information provided by you to Ziffi Chess is protected and will be dealt with according to this Policy and the applicable laws. To avail of the services offered on www.ZiffiChess.com and connected mobile applications (hereinafter singly referred as the "Website" and collectively referred to as "Websites"), you may have to provide certain information to us. This Policy provides the procedure followed by Ziffi Chess to gather, use, store, disclose, and manage users' personal data. Ziffi Chess only collects personal data for the purpose of verifying user accounts, maintaining the accounts of the users, completing transactions of the users, and analyzing user behavior and requirements.

2. What is included in personal data?

User's personal data includes the following types of personal data or information:

1. Other Personal Information:

  • Name
  • Date of birth
  • Telephone number
  • Postal/Contact address
  • PAN number (as applicable)
  • The IP address of your computer, browser type, and language.
  • The date and the time during which you accessed the site.
  • The address of the website which you may have used to link to the Website
  • Your photograph for testimonials and other promotions.
  • Such other information that is defined as sensitive personal data or information in law.

You shall be entitled to update the information provided by you by contacting us at {support_email} Your information shall be updated subject to reasonable checks and confirmation by Ziffi Chess.

3. User Consents:

User's personal data includes the following types of personal data or information:

1. Consent for use of Sensitive Personal Data and Other Personal Information:

All users of Ziffi Chess consent to the use of Sensitive Personal Data and Other Personal Information for the purpose stated in this policy. We restrict access to personal information to our employees, contractors, and agents (which may include third party entities who verify such information on our behalf) and only allow access to those who need to know that information in order to process it on our behalf.

Users are entitled to withdraw consent for use of their Sensitive Personal Data or Other Personal Information by emailing a specific request to hello@ziffichess.com, as the case may be. Withdrawal of consent of all or any part of Sensitive Personal Data and Other Personal Information may result in the immediate withdrawal of any right to avail the services provided by Ziffi Chess.

Withdrawal of consent shall not restrict the right of Ziffi Chess to use Other Personal Information for analysis of user data, subject to the condition that the Other Personal Information used in any analysis is not personally identifiable to any individual user. Photographs once provided by you for marketing purposes give Ziffi Chess irrevocable rights to use it and it is completely Ziffi Chess's discretion to delete or not use it any further.

Ziffi Chess may also use third-party service providers and software applications for website traffic analysis and to gather statistics, used for advertising and for determining the efficacy and popularity of Ziffi Chess among others.

Presently, Ziffi Chess is using display advertising and remarketing through Google Analytics, wherein third-party vendors including google, display our ads on sites across the internet and uses first party cookies and third-party cookies together to inform, optimize and serve ads based on visits of visitors to our website. Our visitors are free to opt out of Google Analytics for display advertising and customize google display network ads using ads preference manager

We want to inform you that whenever you use our Service, in the case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

2. Consent to the use of Cookies:

You understand that when you visit the Website, cookies may be left in your computer. The cookies assigned by the servers of Ziffi Chess may be used to personalize your experience on the Website. Additionally, cookies may also be used for authentication, game management, data analysis, and security purposes.

Cookies may also be assigned by the advertisers of Ziffi Chess when you click on any of the advertisements which may be displayed on any Website in which case such cookies are controlled by these advertisers and not Ziffi Chess.

3. Consent to email communication:

When you register your email address with Ziffi Chess, you agree to receive email, telephonic and other communication from Ziffi Chess, entities specifically authorized by Ziffi Chess and other users. You also agree and acknowledge that when you use our referral program for referring someone, Ziffi Chess will send emails to such person referred by you on your behalf and the email headers will carry your email address as the address from which such emails are sent.

Ziffi Chess may also access and store such information relating to your contacts to send invitations and other promotions to them periodically.

4. Consent for employing Service Providers

We may employ third-party companies and individuals due to the following reasons:

  1. To facilitate our Service;
  2. To provide the Service on our behalf;
  3. To perform Service-related services; or
  4. To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

4. Data Security:

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage, and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. Ziffi Chess has a comprehensive information security program and information security policies which contain managerial, technical, operational, and physical security control measures adopted by Ziffi Chess for the protection of Sensitive Personal Date and Other Personal Information.

Information gathered by Ziffi Chess is stored securely using several information security applications including firewalls. However, security is always relative and Ziffi Chess cannot guarantee that its security measures are absolute and cannot be breached. Data which is transmitted over the Internet is inherently exposed to security risks or threats. For instance, information transmitted via chat or email can be compromised and used by others. Therefore, Ziffi Chess cannot guarantee any security for such information in the course of transmission through the internet infrastructure or any unsolicited disclosures made by any user availing the services of the Website.

When you register with Ziffi Chess, your account is protected by means of login information which includes a phone number and an OTP that is known only to you. Therefore, you should not provide your personal information to anyone whosoever, and breach hereof constitutes a violation of this Policy and can also result in the closure of account in certain cases. If you become aware of or reasonably suspect any breach of security, including compromise of your login information, it is your responsibility to immediately notify Ziffi Chess.

The Ziffi Chess Website and connected mobile applications may contain links to other websites. Such websites are governed by their own privacy policies and Ziffi Chess does not exercise any control over them. It is your responsibility to read and understand the privacy policy of such websites when you follow a link outside the Website. You are advised to exercise caution in sharing any personal information with any third party that advertises on the Websites and Ziffi Chess shall not be responsible for such information provided by you on third party websites.

Ziffi Chess has a policy of not sharing any personally identifiable information with anyone other than entities specifically authorized by Ziffi Chess which may include advertisers and sponsors of Ziffi Chess. However, Ziffi Chess may use your name, photo, Login ID, and the state from where you are participating when announcing the results of any contests run on the Website. Such contests are further governed by terms and conditions which shall be available on the Websites as and when such a contest is run on any Website. Ziffi Chess conducts periodic analysis and survey of the traffic to ZiffiChess.com for market research and advertising purposes. Ziffi Chess reserves the right to share your registration information with Ziffi Chess appointed market research and advertising companies or firms from time to time for the said purposes. Ziffi Chess may also use cumulative non-personal information for auditing and analysis purposes with the aim of improving its services.

5. Data Retention policy:

Ziffi Chess shall retain the information provided by the users for such period of time as is required to fulfil the purposes for which such information is collected, as outlined in this Privacy Policy, subject to such longer time periods of retention as may be required under any applicable laws of India.

6. Exclusions:

Ziffi Chess may share Sensitive Personal Data and Other Personal Information if sharing of such information is necessary:

  • to comply with legal processes or governmental requests;
  • to enforce the Terms of Service and this Privacy Policy;
  • for issues involving information security, or
  • to protect:
    1. your rights;
    2. rights of Ziffi Chess; and
    3. rights of the general public.

7. Limitation of Liability:

Ziffi Chess confirms that this Privacy Policy is only a description of its operation regarding user information. This Policy is not intended to and does not create any legal rights in your favour or in the favour of any other person.

Ziffi Chess reserves the right to change this Policy at any time without giving you prior notice. The liability of Ziffi Chess shall be limited to removal of Sensitive Personal Data from the system of the Websites and removal of personally identifiable elements of the Other Personal Information. Notwithstanding anything to the contrary contained in this Policy and elsewhere, the aggregate liability of Ziffi Chess for all claims for damages pursuant to provisions of services on the Website, including claims in respect to the violation of this Policy, shall be limited to the aggregate maximum amount of liability as provided in the Terms of Service.

8. Grievance Officer:

DAB Games has currently appointed Mr. Akshat Bansal as the Grievance Redressal Officer of Ziffi Chess. All complaints relating to personal data must be sent to the Grievance Officer at notice@ziffichess.com.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of 2024-08-10

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at hello@ziffichess.com